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Delete Your Carekeeping Account

Carekeeping · Bradshaw Logic · Public request process · Updated September 25, 2026
Account deletion is permanent.
Depending on your Household role, shared Care Recipient records and Household ownership may affect what is deleted or preserved.

Request deletion from a browser

You may request deletion of your Carekeeping account and associated personal information using the form below.

You can also start deletion inside Carekeeping at Care Profile → Settings → Account & privacy → Delete my account.

To protect your information, Carekeeping may verify your identity or authority before processing a request.

Delete AccountRequest deletion of your Carekeeping account and applicable personal information.
Privacy & DataRequest access, correction, consumer health data action, or other privacy support.

Submit a deletion or privacy request

Fields marked required are required.

Protect your privacy. Do not enter medication names, diagnoses, glucose values, seizure details, or other unnecessary medical information in this form.
Enter the email associated with the Carekeeping account.
Use this only if you want us to contact you at a different email address.
Provide only the minimum information needed to understand your request. Do not include unnecessary sensitive care information.
Contact support

What Happens When You Request Deletion

When a verified deletion request is processed, Carekeeping deletes or de-identifies personal information associated with the account, except information that must be retained for security, fraud prevention, legal compliance, dispute resolution, enforcement, or preservation of authorized shared Care Recipient records.

If you contributed information to a shared Household or Care Recipient record, deleting your account removes your access and account relationship. Shared care records may remain for other Authorized Users when necessary to preserve a Care Recipient's care history.

Specific deletion-completion and backup-retention timeframes are still being verified against the production systems and will be published here once confirmed.

Request types

Account deletion

Delete your Carekeeping account and remove your access.

Account and personal data

Request deletion or de-identification of personal information associated with your account, subject to shared-record and legal exceptions.

Household/family

An authorized Household Owner can request deletion of a Household/family and its Care Recipient data.

Care Recipient record

An Authorized User can request deletion of a Care Recipient record when their role permits it.

Shared records

If you contributed information to a shared Household or Care Recipient record, deleting your account removes your access and account relationship. Shared care records may remain for other Authorized Users when necessary to preserve the Care Recipient's care history and the rights of other Authorized Users.

Already signed in? The in-app deletion flow is the fastest way to permanently delete your own Carekeeping account. Open Care Profile → Settings → Account & privacy → Delete my account.
Open Carekeeping Privacy Policy Consumer Health Privacy
Questions about this process may be sent to info@carekeeping.app.